FAQs
Why do I need to register to this site to make a comment?
While registration is not required to access Engage H-GAC, it is necessary for many of the more interactive engagement opportunities. We ask you to register to the website for a few reasons.
• It helps ensure that a broader set of perspectives have an opportunity to be represented by attributing feedback and frequency of feedback to individuals.
• It promotes accountability and encourages people to provide more thoughtful responses because feedback can be attributed to them.
• It also means that we can let you know any news if something major changes about the consultation.
Can I use this site anonymously?
Yes! Your privacy is absolutely protected, and H-GAC will only use your email to contact you with updates and to invite you to participate in consultations.
Your email address will not be distributed to any third party or used for any other purpose. We do not ask for your personal details or require them at any time as part of your participation. For more information, see the platform Privacy Policy.
How do I submit my feedback?
Each project on Engage H-GAC is a little unique depending upon the engagement level required for that project. Visit the project page that you are interested in and submit your feedback via the online discussion forums, quick polls, forms, and surveys for each of the projects currently open for consultation.
To participate for the first time, simply:
• Sign up for Engage H-GAC by clicking on the "Sign In" button or the “Register” button in the top right of any page
• Choose a username and password
• Complete a few quick questions about you
• You will receive an email to validate your email address
• Return to the website and click the "Sign In" button
Why is the H-GAC engaging online?
Traditional public engagement or community involvement usually involves attending a public meeting or providing written submissions to council, and this can often be time consuming and inconvenient, and sometimes intimidating. However, Engage H-GAC gives you the opportunity to have your say on issues that are important to you, at a time and place of your choice.
• It is a quick, safe and convenient way to have your say on a range of issues and topics.
• It is a great way to keep up to date and contribute your views on issues affecting your community.
• You can see what other community members think about an issue or topic, respond with your own views and engage in a discussion.
• You do not have to attend community meetings at a set place and time, you can contribute at a time and place that suits you.
• It allows for a range of different people, with different views to discuss matters that may impact their community.
How are discussion forums moderated?
All public comments are moderated 24 hours a day seven days a week, for inappropriate language, comments that disrespect other participants, and for comments that are off topic.
All moderation is carried out by Bang the Table and all moderation is independent to the H-GAC. The moderators do not edit or alter any comments and will only remove comments deemed to be significantly off topic, offensive or malicious, in which case they are removed from the site immediately and the person who posted the comment is advised by email. See the moderation policy(External link) for more details.
Is my privacy protected?
Yes! Your privacy is absolutely protected, and H-GAC will only use your email to contact you with updates and to invite you to participate in consultations.
Your email address will not be distributed to any third party or used for any other purpose. We do not ask for your personal details or require them at any time as part of your participation. For more information, see the platform Privacy Policy.
Who can I contact about Engage H-GAC?
Engage H-GAC is coordinated by H-GAC’s Community Involvement and Public Information Teams.
If you have any questions about content, or council's consultation and engagement process, please email support.web@Engage.H-GAC.com(External link).
If you have a question regarding a specific project currently open for consultation, please contact the relevant project manager. Their contact details can be found in the "Who's listening" section for each project.